Welcome to ECB Technologies. By accessing or using our website (www.ecbtechkenya.com) and services, you agree to abide by the terms and conditions outlined below. Please read them carefully.
1. General Terms
- By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
- ECB Technologies reserves the right to modify these terms at any time without prior notice.
2. Products & Pricing
- Prices are VAT Exclusive.
- All prices are displayed in Kenyan Shillings (KES) and are exclusive of VAT unless stated otherwise.
- We strive for accuracy but reserve the right to correct errors in pricing or product descriptions.
- Promotions and discounts are subject to the terms provided on our website.
3. Order & Payment
- Orders are confirmed only after payment is received.
- Accepted payment methods: MPESA, Cash, and Bank Transfer.
- We reserve the right to decline or cancel orders for any reason, including suspected fraud.
4. Shipping & Delivery
Pick-up Option:
Customers can collect their orders from our shop at:
Iconic business Plaza, 3rd Floor, Room T12, Along Moi Avenue Nairobi CBD.
Delivery Fees:
- Flat Rate: KES 1000 for all orders below KES 100,000.
Delivery Timeframe:
- Same-day delivery for orders placed before 4:00 PM.
- Standard delivery takes 0 – 2 business days within Kenya.
- Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, courier delays, or high demand.
5. Warranties & Returns
- Products may come with manufacturer warranties, as specified on the product page.
- Warranty claims must adhere to manufacturer guidelines.
6. Limitation of Liability
- ECB Technologies is not liable for indirect, incidental, or consequential damages resulting from the use of our products or services.
7. Contact Us
For inquiries, contact us via:
Email: info@ecbtechkenya.com
Call: 0717040531